This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
information about how Yahoo! uses this information.
Boomerang Toys respects your privacy and does not share any information with third parties other than to process your order, i.e. Credit Card processing, shippers.
We use your e-mail address, phone number to contact you personally regarding your order.
It's that simple. We are a family business and have no interests in sharing your personal information.
Remember, we are not just an online store, we are a reputable brick and mortar shop and our reputation is important to us.
Use Contact for web inquiries or call us for availability before heading out to one of the stores for a specific item. The website is maintained outside of NYC and web items are in stock at our warehouse outside of Manhattan but we try to maintain consistency with stock on hand to match what we stock in our shops. Some prices vary between online and in-store purchases due to extra shipping costs.
While we try to ensure that only in-stock items are available to order at www.boomerangtoys.com there are occasions when some merchandise may be oversold. You will be notified via e-mail if an item is unavailable for shipment.
All shipments, except for gift wrapped items sent to a different address, include a Packing Slip as opposed to an Invoice so no pricing information is included with your order.UPS is our preferred carrier but we also us USPS if time and cost is appropriate. UPS does not ship to any PO Boxes. We only ship in the United States, but since we are located in a high international tourist location, purchases can be made by credit card and picked up using in-store pick-up. Please see In-store pick-up policy.
PLEASE E-MAIL US AT CUSTOMERSERVICE@BOOMERANGTOYS.COM BEFORE SENDING A RETURN BACK. WE WILL PROVIDE THE ADDRESS WHERE THE ITEM SHOULD BE RETURNED TO. IN SOME CASES THE ITEM SHOULD BE RETURNED TO THE MANUFACTURER.
www.boomerangtoys.com extends a 15-day return policy if the box is unopened and not damaged.All unopened merchandise may be returned to us for a refund less the original shipping charges.
Return shipping charges are the responsibility of the customer except in the case of defective merchandise or a shipping error.
Any item packed in a plastic "clam shell" container cannot be returned once the item has been cut from the plastic.
All returns must include a copy of the packing slip or other document indicating the order number and purchaser's name.
Gift wrap charges cannot be refunded. If Gift Wrap is chosen, purchased items will be individually gift wrapped along with a gift card if a message is indicated.
IN-STORE PICK-UP POLICY
In-store pick-up available. Please bring the credit card used to make the purchase, ID and a printout of the confirmation or some documentation from us at time of pick-up. E-mail firstname.lastname@example.org about in-store pick-up for product availability and at which location. If an item is out-of-stock online, it is not
available for online purchase. Each store and the website have different inventory.
There is a $2 handling fee for In-store Pick-up. It is a guarantee that your order is held aside for you and ready for pick-up. A courtesy e-mail would ensure that your order is ready by the time you are ready to pickup it up. Person picking up the order needs to show identity proof. Giftwrap (with one gift card per order) charge is $2 per item for web orders and must be ordered online for in-store pickup. We cannot gift wrap online orders without it being choosen at time of placing the web order since those orders are wrapped in advance.
UPS Ground is available to customers within the contiguous United States.
Delivery time will range from 1 to 6 business days. Business days do not include the weekend or holidays.
2nd Day Air service is available to all 50 states plus Alaska, Hawaii. All express shipments are guaranteed to ship the same or next business day and will be delivered within two business days from date of shipment.
USPS is available for shipping to all 50 states. If we decide to ship via USPS you will be notified via e-mail. USPS fees could be significantly less than UPS. We try to ship the most economical and quickest way.
We are not offering International Shipping at this time which includes Puerto Rico and Canada.
Shipping options, except for USPS, will be displayed at checkout. Please choose your method of delivery when you arrive at the Checkout page.
www.boomerangtoys.com is committed to providing fast and reliable processing of your order. We begin processing your order immediately. This short processing window makes cancellations of orders difficult.
Taxable items shipped to the State of New York will be charged an appropriate tax based on the shipping location. No tax will be charged on orders shipped elsewhere.
Please note that transit times are carrier estimates and we are not responsible for any delays once your order is picked up by a carrier.
Please note that oversized and or overweight items may require additional shipping.